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Your Community Isn't Lacking Services.

It's Lacking Coordination.

CityCollective helps communities design and operate unified pathways that better serve people. 

THE CHALLENGE

Good Work Is Happening. But Too Often, It's Happening in Silos.

Organizations are working hard to address barriers to stability and economic mobility. Yet services often operate independently, people navigate complex systems on their own, and communities struggle to understand their collective impact. 

Result: Dedicated effort without coordinated progress.

THE SHIFT

People Experience Life as a Whole. Support Systems Should Too.

Organizations align around the people they serve—connecting services, clarifying roles, aligning around shared outcomes, and using data to learn and improve together. Instead of navigating disconnected programs, people experience a more coordinated pathway toward stability and economic mobility.

Result: A coordinated pathway to measurable progress.

EXPLORE &LEARN

Understand What's Possible. Explore the Program Model, understand the principles behind it, and consider whether a coordinated approach is right for your community.

DESIGN & PLAN

Turn the plan into action.Through a facilitated series, leaders define the client journey, clarify organizational roles, identify the partners needed and align around how the model should work.

BUILD & INTEGRATE

Move from design to implementation with proven tools, practical resources, and hands-on support from the CityCollective team.

MEASURE & IMPROVE

A coordinated model is only as strong as your ability to understand whether people are making meaningful progress.

STRENGTHEN & SCALE

Implementation is only the beginning. Ongoing learning and measurement help communities understand what's working and continuously improve.

PROVEN IN PRACTICE

Built from Experience. 

For more than 15 years, CityLink has demonstrated how an integrated, client-centered model grounded in measurable outcomes and continuous improvement can help our neighbors achieve lasting economic mobility.   

CityCollective was created to help other communities learn from CityLink's experience and apply the principles behind its success in ways that reflect their own needs, assets, and opportunities.

It's not about replicating CityLink. It's about applying what works to build what works for your community.

A BETTER WAY

Built Around People, Not Programs

The CityLink model is built around five core principles that work together to create a unified system of support for our neighbors.

01

Client-Centered

Support designed around each person’s needs and goals—not the structure of programs or organizations.

02

Partner-Led

Organizations contribute their expertise within a shared system, creating stronger outcomes than any one organization could achieve alone.

03

Coordinated

Partners work together through shared processes, communication, and accountability to create a seamless experience for participants.

04

Data-Driven

Our Client Progression Index™ (CPI) is used to understand progress, improve outcomes, and strengthen decision-making over time.

05

Co-Located

Services are brought together in a shared environment, reducing barriers to access and making coordination easier for both participants and partners.

GETTING STARTED

Designed for Communities Ready to Work Together

We work with a range of organizations from nonprofits, workforce initiatives, coalitions, and churches that feel called to be part of the solution. Some are already doing the work; others are just getting started. Is this right for your community?

EXPLORE & LEARN

Ready to Explore What’s Possible?

Download our free Starter Guide to learn the core principles behind unified systems of support and determine whether this approach may be right for your community.

​CityCollective was created to help other communities learn from CityLink's experience and apply the principles behind its success in ways that reflect their own needs, assets, and opportunities.

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© CityCollective 2026

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